Supplying medicine and medical equipment to consumers is the demand of time & market. Any delay in order settlement and delivery may lead to some serious impact on customers’ health.
After the Covid-19 outbreak, it is now proven that the health care system is essential for us, especially retail pharmacy stores, for quick assistance. The customer only wants…
Convenience, convenience, convenience
They want to spend less time, energy, and contact while interacting with the pharmacy. This is the new trend, which every business should adopt and deliver the services the way end-users demand.
Thus, it should be necessary that retail pharmacies have a system that allows them to deliver a continuous supply of drugs and related services. The retailers/pharmacists must integrate their pharmacy business with software solutions, mobile applications, payment systems and more.
Content…
- Key steps that you need to adapt in your retail pharmacy today
- Delivery System in Retail Pharmacy
- Is pharmacy delivery profitable?
- Know how SWIL retail Pharmacy solution works
Key steps that you need to adapt in your retail pharmacy today
- Understand the market trend to run pharmacy stores successfully.
- You need to reevaluate the entire store process and find out where you lack.
- You need to go for a solution that makes store processes faster and helps serve customers in the best way.
- Adopt software that maximizes pharmacy workflow by embracing key technologies and standardized workflow procedures.
- The software reduces the wait time and establishes a quick ordering and delivery system.
- You need to integrate with delivery applications that are meant to provide delivery services.
This article will show you the importance of uninterrupted pharmacy delivery and how to reach that goal.
Also, you will see a solution that can help you overcome all the challenges of managing pharmacy delivery.
Delivery System in Retail Pharmacy
Integrate your store with software and online resources.
Learning from the covid-19 pandemic, it become genuine need to adapt to contactless purchases, sales, delivery of drugs and services.
Customers must be able to handle and renew prescription medications without having to leave their homes.
After all, it’s the only way to make social separation function.
However, this disruption in the pharma industry started even before the virus outbreak, and some firms were even switching to software platforms. Simultaneously, both firms and customers were using online mobile apps and ordering medicines online.
As per the survey, only 1% of the total $275 billion in revenue that Pharmacy generates comes from an online purchase.
However, after 2020, the trend favours pharmacy software solutions with mobile app integration.
This way, the customer gets the convenience of shopping for medication online with immediate access to the desired drugs purchase via a pharmacy delivery service.
Know how SwilERP boost your pharmacy business with B2B/B2C apps.
Get to know your customers with Pharmacy Delivery System.
Pharmacy delivery is not a new thing for pharmacy retailers but it is now an essential part of Covid.
Independent pharmacies are finding it difficult to offer fast on-demand delivery with their existing business process. But it is now possible with the software used in pharmacy.
Small retailers or single store retailers are now facilitating home delivery options to stay with the market demand. They use pharmacy software that is easily integrated with a mobile delivery app to track orders. Another reason is providing contactless delivery and payment.
Here’s a quick guide if you want to know how to implement contactless delivery in your Pharma business?
Keep in mind that the customer is the most important part of your business.
Pharmacy is the need of the commoner; additionally, they are developed to save lives. Therefore, it is necessary for pharmacy business owners to be customer always-centric, know their needs, and try to supply drugs continuously.
Also, the pharmacy has to work if any sudden changes/demands occur in the market. This helps them analyze what patients want from them and ensure smooth customer ordering, delivery, payments, advice, generic-drug management, restricted drug management, and more.
Pharmacy Management for retail stores has all the solutions that automate the daily tasks and have a system that manages customers’ data. It lets you track, analyze, and control inventory by aligning it to the supply chain.
That is becoming increasingly important when you want to maintain a reliable service, especially after the outbreak of the COVID-19 virus.
It also offers customer-centric services like ordering and delivery apps that offer innovative opportunities to grow your business.
Understand the demands and difficulties of managing pharmacy deliveries.
When setting up a delivery system, you need to be aware of how you deal with a sudden surge in demands and how you will deal with the difficulties of managing pharmacy deliveries that may arise.
Thus, you need to focus on the following details.
- Delivering medicine has to be fast, and delays can significantly affect your customers’ health.
- You need to enhance the ability to ensure your customers receive the right medicine, on the right day, and according to their doctor’s prescription.
- Pharmacy has complex inventory, which needs to track for accurate supply chain management. Thus, you need to book a reliable delivery system.
- You need to track, maintain and control how you source and deliver medicine across the entire network.
- It would help if you established delivery transparency so that customers know/track delivery location and ensure a seamless transition from pick-up to drop-off.
- For reliable delivery service and establishing trust with customers, you need delivery accuracy.
- You need to have real-time communication with your delivery team and with customers.
- Tracking and monitoring the performance of your delivery is vital to maintaining efficiency and cost-effectiveness in business.
- You need to create a fast and agile system to overcome minor store issues, and it will help you keep costs low and customer experience high.
The solution for optimizing pharmacy delivery is delivery management software.
Delivery management software is revolutionizing delivery across the entire pharmaceutical supply chain. It is an increasingly important tool for delivery, and it can help you increase the status of your pharmacy delivery service.
Let’s look into the SwilERP features for retail pharmacy store management.
The software helps you optimize pharmacy processes and proffers solutions for the delivery management system.
Is pharmacy delivery profitable?
The answer is a big YES. It is both profitable and trendy.
Customers who shop at pharmacies, like those who shop at grocery stores or other retail establishments, desire convenience from their shopping experience. The COVID-19 situation is helping consumers realize the same is true when it comes to their medicine.
For many customers, online pharmacy delivery is quickly becoming as convenient as, if not more so, than any other type of delivery, especially when compared to visiting a retail shop.
stores. As per statistics, by 2026, the global ePharmacy market size will grow to over $177 billion with a CAGR of 17.2%.
It’s become a way of life for many people. As a result, social distancing is likely to persist even if the coronavirus epidemic ends. You’ll be able to contact your consumers just through pharmacy delivery.
That’s why it’s critical to consider what your consumers expect from doing business with you.
Know how SWIL retail Pharmacy solution works
SWIL offer retail pharmacy businesses a powerful solution that solves the biggest challenges of modern distribution and delivery system. It provides route optimization, planning, and execution for businesses.
If you want more assistance, book your demo for SwilERP. Our experts will contact you to demonstrate how our solution works in practice. The demo is targeted at your unique company requirements. Let’s opt for the solution that saves time and money in your retail pharmacy business.
