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SWIL, Hospital Management System, Pharma Software, Best Software Solution for Retail Shops, Management Information System, Multiple shops, Wholesale software, Cross software, Unisolve Software, Hospital Software, Software for Pharmacy
SWIL, Hospital Management System, Pharma Software, Best Software Solution for Retail Shops, Management Information System, Multiple shops, Wholesale software, Cross software, Unisolve Software, Hospital Software, Software for Pharmacy
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Technical Guide  
 

CROSS Frequently Asked Questions


1.
Can we set discounts Supplier wise and different in each company ?
2.
Can we adjust Sales Return Entry in sales invoice ?
3.
How to see detail of payments paid against bills ?
4.
How to see due purchase invoices ?
5.
How to enter closing stock value in Balance sheet and Trading a/c ?
6.
How to close Financial Year ?
7.
How to print some thing before or after the report e.g. in A/c Statement ?
8.
How to calculate effective date/due date in voucher entry ?
9.
User defined multi-column day books in accounts ?
10.
How to print selected pages of a report ?
11.
When should I do indexing and which files ?
12.
When should I run balance validation ?
13.
When should I run balance validation in Accounts Menu ?
14.
Some Purchase Bill is displayed in a/c statement but not in statement (reminder) or bill wise outstanding ?
15.
How to set zero tear off in my printer ?
16.
How to print outstanding for 7 days, 10 days etc. ?
17.
How to calculate interest for deposits or loans ?
18.
How to take print-out of product query or report for D.I. purpose ?

Q1.
Can we set discounts Supplier wise and different in each company ?
   
A1. Yes, certainly. There is an option Discount in Master Data Menu. Here you can set discounts for a supplier, a company or for a particular supplier & a particular company. If you leave group code and supplier code blank, discount is applicable for all supplier in all companies. If you leave supplier code blank, discount is applicable for all supplier for that company. If we leave company code blank, discount is applicable to all companies for that supplier. If give values in both columns, given discount is applicable for that supplier and only in that company.

Discount is specified as cash and credit discount. Cash discount is applicable only in case of cash bills and in the same way credit discount is applicable only in credit bills. There is one more column LessBy. Here a percentage can be defined to reduce the actual (net) discount in bill. It can be used to reduce excise duty or c.s.t. etc. before calculation of discount.

   
Q2. Can we adjust Sales Return Entry in sales invoice ?
   
A2. Yes, you have various options for this purpose. By pressing F5 you can directly make a sales return in sales invoice at the time of preparing invoice. By pressing F6 you can adjust a pending sale return in sales invoice by entering the Sale Return entry no.
   
Q3. How to see detail of payments paid against bills ?
   
A3. Accounts--->Statements---->Party Payment Performance

Select Purchase Invoice as Voucher Type.

   
Q4. How to see due purchase invoices ?
   
A4. Accounts--->Reports----->Bill wise Outstanding

Select Purchase Invoice as Voucher Type

   
Q5. How to enter closing stock value in Balance sheet and Trading a/c ?
   
A5. Create a schedule CLOSING STOCK by Accounts--->Master Data--->Schedules Option. Enter T in T/P/B option. It means this schedule belongs to Trading A/c.

Create one or more accounts of CLOSING STOCK by Accounts--->Master Data--->Accounts Option. Enter CLOSING STOCK in schedule name.

Go to Accounts--->System--->System Constants option and specify Closing Stock Schedule No. in question No. 15. ?

Now run Trading/P&L or Balance Sheet option in Accounts--->Statement menu. It will ask closing stock value.

 
 
Q6. How to close Financial Year ?
   
A6. Before Closing
1. On 31st March, complete all your billing, purchase entries and stock adjustments.
2. Run Balance Validation in System Menu. Answer Y to Q.No. 4 (Validate Item Balances ?).
3. Adjust all Sales Return Entries and Purchase Return Entries. They are not carried forward in next year. To adjust them in next year, answer Y to posting into Accounts question.

Then select Close Financial Year Option from System Menu. Add a new company name by pressing Alt-A. The name will be same but add some . or * like character to distinguish the name. Then it will ask to press Enter to continue. Press Enter and wait.

The above process will transfer all the stock in next year. To transfer account balances, when you have completed entries in last year, run Accounts-->System-->Import Data--->Opening Balances option. It can be run any time when you complete the entries in last year books.

If you have maintained bill wise payment details, select Accounts--->System--->Import Data---->Op. Bal. (pending bills) option. It will transfer all due bills from last year. Select sales invoice, purchase invoice etc. and run it as many times as required. To make changes in this outstanding in current year, select Accounts-->Master Data-->Op.Bal.(Pending Bills) option. Here you can make changes in the last year pending bills detail. You can add, remove or change the entries but only before receiving payment against these bills.

   
Q7. How to print some thing before or after the report e.g. in A/c Statement ?
   
A7. By using header and footer files, you can print instructions on top and bottom of report. For this purpose first create two files one for header and another for footer through Accounts--->Facilities--->Edit File option. Then while printing, press F2 for options and specify header and footer filenames.

Now these files will be printed before and after the report. It is useful for a/c statement etc. For example you can write : -"Please find the following a./c statement in three copies and return after signing." in header file and "Yours Sincerely / ...... / For ....................." in footer file.

   
Q8. How to calculate effective date/due date in voucher entry ?
   
A8. By specifying credit days in voucher type, you can calculate due date for sales invoice entry etc. It will ask for due date if credit days are specified in account also. For such accounts when other entries are made, it asks for effective date. By specifying effective date, adjustment can be made for clearing time of cheques/DD while receiving payment.
   
Q9. User defined multi-column day books in accounts ?
   
A9. This is a powerful option available under daybooks option in Accounts--->Reports menu. Press Alt-A for new report or Alt-M for modifying existing one. By specifying M (Multi-column) in book type, you can use these reports.

Press Alt-A to add new reports, or Alt-M to modify existing report. It shows you one more screen after specifying Y to Accept Y/N prompt. Here you can specify various options in header and detail part. By using this option, you can prepare sales register, purchase register, exp. detail etc.

   
Q10. How to print selected pages of a report ?
   
A10. While in print menu (Display on Screen --- Print on Printer --- Store in File), press F2 for Options. You will see a window with various options including starting page no., printing begins at and printing ends at. Specify 1 as starting page no., and desired page no. say 4 in Printing begins at ..... column. It is useful when due to power failure or some other reason, printing stops in middle of the report.

Sometimes you may need to print only particular page say page 34-35 of a particular 100 page report. Then specify 34 in Printing begins at column and 35 in Printing ends at column. Leave starting page no. as 1.

Now you may want to know what is use of Starting Page No. column. It is used when you want to renumber the pages of a report. e.g. you have printed Cash Book for April which contains 50 pages. Now when you print cashbook for May, it again starts page no. from 1 only. To change this numbering and start it from page no. 51, you can specify Starting Page No. as 51. It will print the complete cash book for May with page nos. starting from 51.

   
Q11. When should I do indexing and which files ?
   
A11. Whenever you face a problem for missing data or internal error or improper data in reports, run indexing from System Menu. If you are facing problem in accounts module, or internal error in some data entry screen, run indexing from Accounts--->System menu also.

When you run indexing from System menu, you may run indexing for selected files also. These files are C_PROD,C_PROD1,C_STOCK,C_SIHDR,C_SRHDR,C_PIHDR, but if problem is not solved, run indexing for all files.

When you run indexing from Accounts--->System menu, you may run indexing for GRLEDGER, ACCOUNT, SCHEDULE. But if problem is not solved, run indexing for all files.

 
 
Q12. When should I run balance validation ?
   
A12. Whenever you face some problem in item balances, first of all check it through product query till current date. There are two columns for balances. One is product balance as on, and another is current balance. Balance as on column always gives you correct value or the value which you will get after running balance validation, if there is any difference in both columns, run Balance Validation from System menu. Specify Validate Item balances ? as Yes.

If there is difference in today's date balances and current balances even now, the only reason is that some entry has been made in a date after today's date. Check all entries after today's date through stock query. To rectify, open these documents and modify date. Even if date is correct, modifying these documents and saving again will solve the problem.

   
Q13. When should I run balance validation in Accounts Menu ?
   
A13. If the current balance shown in account differs from the balance shown in a/c statement, or there is difference in trial balance it may be corrected by running balance validation from Accounts--->System menu. Answer first question as Y and second as N to solve this problem.

If balance validation says balances are OK, and the problem is not solved, there must be some entry in accounts after current date. To check these entries run Inquire transactions option from Accounts--->Statement menu and specify current date in Date>= column. If it shows any entries after current date, go to these vouchers and modify them to solve the problem.

Sometimes, balance validation says, Difference in Opening Balance Rs. .........., it means there is difference in opening trial balance. Either all balances were not entered or balances were wrong. To check print trial balance of a day before starting date i.e. last year's final date. Then match these balances with last year's trial balance or balance sheet, you will find the mistakes.

Sometimes, balance validation says, voucher no., so and so is unbalanced by this much amount. To solve this problem note down the voucher no, date and amount and modify these vouchers and check the entries. You will find some difference, correct it.

In some cases, it shows you six digit voucher nos., which actually represent a date i.e. 960401 for 1st Apr. 96. These vouchers represent sales invoices for this date. This is a problem in software, which creates difference in amount which is posted and which was actually in bill. This difference is generally by one paise and in case of rounding off, by one rupee. When rounding off option is on, modify the bill and increase it by one paise by making some change in discount etc. Then run posting again for this date, it will solve the problem. When rounding off option is off, it is a little bit difficult to rectify this problem, but by making some change in discount and running posting again, you will be able to do it. We have solved this problem in new version and you will not face it any more after this month.

   
Q14. Some Purchase Bill is displayed in a/c statement but not in statement (reminder) or bill wise outstanding ?
   
A14. You may check by running party payment performance as explained above in Q. No. 1 when the payment was received for this bill and then rectify that particular receipt/payment voucher if not OK. If the problem is not solved this way, run balance validation from Account--->System Menu and specify first question as N and second question Repost Adjustments & Links as Y. It will solve your problem. Please always check your complete outstanding after running this option, and make corrections if required.
   
Q15. How to set zero tear off in my printer ?
   
A15. This facility means that a bill comes up after printing and you can cut it without touching your printer knob. To print next bill, it automatically goes backward. If your printer is already working perfectly do not make any changes on the basis of this explanation. This feature differs from printer to printer but some general guidelines are as follows :-

(a) For TVSE MSP printers set page length 12 inches, set zero tear OFF, set skip over perforation off and IBM mode in your printer settings. Set Zero Tear option as Y in System menu and no. of lines to move forward as 9. Set dip switches as given in the Set Zero Tear option. Answer Y to question Is MSP Printer used in IBM Mode ? in Accounts--->System Constants option.

(b) For other printers and TVSE MSP printers which are set by menu commands, set dip switches if specified in Set Zero Tear option in system menu. Otherwise if supported on the printer :-

(i) Set page length as 6 inches
(ii) Set zero tear ON
(iii) Set Skip over perforation OFF
(iv) Set Epson mode
(v) Set Line Spacing as 6 lines per inch

Some printers may need change in invoice format file also. You may please contact us for any help required for this purpose. Please note down your printer settings and settings in Accounts-->System constants and attach current printout with it.

   
Q16. How to print outstanding for 7 days, 10 days etc. ?
   
A16. To print outstanding for 7,10 days, select Accounts--->Reports--->Ageing Analysis option. Select Ageing analysis and change days 0,30,60,90,120 to 7,14,21,28,30. You will see the outstanding balances on the basis of weeks or select as per your desire.
   
Q17. How to calculate interest for deposits or loans ?
   
A17. To calculate interest select Accounts--->Transactions---->Interest Calculation option. Press Alt-A to add and specify date, a/c name and interest rates. You will see a rough estimate of interest immediately. Now you can make changes in effective dates and amounts as well as interest rates for particular entries. You can add more entries also. By making proper changes, you can calculate interest for bank also.
   
Q18. How to take print-out of product query or report for D.I. purpose ?
   
A18. Select Product Query option from Reports menu. By pressing Down Arrow you will move to print option, select Detailed to print out the report for D. I. purpose. You can change heading of the report by pressing F2 in print menu.
 
 
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